Returns & Exchanges


We're confident that you'll absolutely adore our jewellery! However, if you would like to return your purchase, we offer a full refund within 30 days of your purchase; on items unwashed, unworn and are in their original packaging. We do not provide free returns. 

We do not offer returns on ANY EARRINGS for hygiene reasons. 

If your return does not meet our requirements, it will not be accepted and will be returned to you. 

Please contact us on for returns enquiries. 


We will offer exchanges on any jewellery, excluding earrings, on items unwashed, unworn and are in their original packaging. 

Please contact us on to begin your exchange. 

You will need to return your item to; 

VINX of London LTD 

85 Great Portland Street, First Floor, London, W1W 7LT

Once we receive your return, it will be checked. If accepted, the new item/items you require will be sent to you. We will charge an additional shipping fee for this. if your item is for whatever reason in an un-returnable state, it will be returned to you.